furniturevillage.co.uk

4.8
4.8 from 415 Reviews and Ratings
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Average Rating

4.8

/
5

415 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
3%

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Review Time

Relaxed environment

Relaxed environment. Good information given about the product and services by my customer agent.

5
Date of experience: Feb 16, 2025
Great to meet Gary & the team

Great to meet Gary & the team. Really helpful & friendly. We will be back again.

5
Date of experience: Jan 30, 2025
Really happy with our new sofa

Really happy with our new sofa. We purchased '???The Moreno fabric corner sofa. So far, all great. The delivery drivers - Ben H and Perri were very professional, friendly and polite. They put together our sofa, gave us good advice and answered any questions concerning the sofa. The delivery was very quick. They also gave us updates on the way to us about our delivery. Great service.

5
Date of experience: Feb 08, 2025
Please please please could someone sort.

Please please please could someone sort this out for me. In November 2024 I ordered Sofas, beds, tables which were all late, however I've now got a majority of my order however there is still one item missing since November 2024 (now may 2025) I have rang the store in Tunbridge Wells 4 times every time someone promises to call me back as of 10th May 2025 no one has rung me back, not once have I received a call back. I am writing this review in desperation with the hope that somebody senior will see this and feel sorry for me and sort the final part of my order out. The order number is 0404B3377 placed on 21st Nov 2024

1
Date of experience: Feb 10, 2025
Delivery men great

Delivery men great. Gomes and Stan. Polite and good at their job. Furniture village very poor. Did not meet delivery time unable to contact anybody to get updates.

3
Date of experience: Jan 29, 2025
Brilliant service.

Falguni and Ania have been brilliant.Thank you!

5
Date of experience: Feb 10, 2025
Helpful staff, good quality product

Adviser at the store was well informed and very helpful. Sofa bed (Nicoletti) we'???ve ordered is expensive but the best quality product we'???ve seen.

5
Date of experience: Feb 08, 2025
Great service with Paul and Ty

Great service with Paul and Ty

5
Date of experience: Feb 04, 2025
Very good help from the team

Very good help from the team, happy to shop again since they are very understanding

5
Date of experience: Jan 20, 2025
Kept inform of delivery time.

Kept inform of delivery time.Delivered and assembled. Packaging taken away. Pleasant, respectful, and helpful gentlemen..

5
Date of experience: Jan 22, 2025

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