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Review Time
The exchange of a coin I wanted to do, went just fine! Response from the support department was pretty quickly.
Hi Hanno! Thank you so much for taking the time to leave us a 5-star rating! It'???s great to hear you had a positive experience with our swap feature! Your review is very important to us!
easy to use and fast with good support and expert supporters
Hi Mahdi! Thank you so much for taking the time to leave an excellent rating. We are delighted that the wallet is easy to use and that you are satisfied with our support service! Your review means a lot to us!
easy to use wallet, only thing that sucks is the exchange rate
Hi there! We are glad to hear that the wallet is easy to use for you. Thank you for your positive feedback! We charge 0.5% fee for exchanges. All fees are included in the estimated amount before initiating the exchange. You see what you get, and we believe that is fair. The rates are floating, and mostly depend on the current situation on the market. But we guarantee that you will get the best possible rate available. If you have any questions, please email us at support@ "End with our official doman". We'll be happy to assist. - NA
I discovered Coin ward Wallet three years ago and have no problem with them sending or receiving BTC till today, i even uninstall the app for almost a year until i saw some negative review about exchanging of coin to another coin so i downloaded the app buck this month, the first thing i was asked is my twelve private keys after that my password which i wrote down in my secret diary not on my computer or phone i entered them and OMG the little money i left behind even increase in profit i also try to exchange BTC to LUNA and it was smooth with no problem at all, at the exchange i saw the potion that says send all but i ignore it and just entered the amount of BTC i want to exchange, i saw the fee and am cool with it. Everything is Excellent with Coin ward WALLET
Hi Joshua! We are so happy that we could give you a 5-star experience! It'???s great to hear that the app works well and that you like our exchange feature. We appreciate your support and positive feedback!
It's work pretty clear but I think the problem are the fees, because if u just transfer usdt (Matic), the fee to transfer or swap will be on matic, but u cant get matic, so u have to do another deposit of matic to withdraw!
Hi Emanuel! Thank you so much for taking the time to leave us a rating! Kindly note that Coin ward Wallet doesn't impose any extra fees on transactions. To make a transaction, you need to pay a network fee charged by the blockchain itself, not by Coin ward Wallet. In most cases, if you transfer a token on a particular network (such as Polygon in your case), the fee is paid in the main coin of the network (MATIC). The fee amount cannot be deducted from your MATIC-USDT balance. This is the case with every wallet similar to ours because we don't have access to your balances and are not able to make transactions. We simply provide an interface to manage your assets located on the blockchain.
I wanted to withdraw some of my funds from my Coin ward wallet. However, I was informed that I need to deposit 0.25% first before I can withdraw. Can you please confirm?
Hi Danny! We're very sorry to hear you encountered this '??? but please know this is not how Coin ward Wallet operates. We never require users to deposit any percentage or fee before withdrawing their funds. Your assets remain fully under your control at all times, and any such request is a clear sign of a scam attempt unrelated to us.It's important to only trust information from our official website or in-app notifications. If someone is impersonating Coin ward Wallet or misleading you with false instructions, please report it to us immediately at support@ "End with our official doman". We take these matters seriously and are committed to helping protect our users.Stay safe, and never share your 12-word backup phrase with anyone '??? not even our team.
Your Wallet, Your Keys, Your Crypto.
Coin ward is the next-gen crypto wallet built for privacy, speed, and full control. Securely store, swap, and manage your digital assets — anytime, anywhere.
